Return Policy

Your satisfaction is our primary goal. If for any reason you are dissatisfied with any of the products you have purchased at www.dermahealproducts.com, you may return the unused portion of a product for a full refund, less the cost of shipping.
To qualify, you must obtain a RMA (Return Merchandise Authorization Number) and return your item(s) within 7 days of receipt of your order. Returns will not qualify for credit without the RMA number.
Returns that do not meet the above criteria will not qualify for a refund. Please make sure that you qualify before returning your items. If you have any questions or concerns, or are unclear as to whether or not you qualify for a refund, contact www.dermahealproducts.com or Customer Service at 949-444-1537, Monday through Thursday, 9:00a.m. to 5:00 p.m. Pacific Standard Time. Before you return your items, please read and follow the instructions below carefully.

Obtain your RMA number within 7 days of receipt of your order via e-mail.
All parts, pieces and printed materials must be in their original packaging.
Please include a copy of your invoice and RMA number with your return.
Use a track able and/or an insured shipping method, as we can not be responsible for any lost or stolen items.
www.dermahealproducts.com is an online retailer. Please note that we are unable to process walk-in returns.
Returns will be processed within five business days of receipt and a credit will be issued in the original form of payment.
Please ship your package to the following address:
Dermaheal USA Corp.
27462 Paseo Boveda
San Juan Capistrano, California 92675